Organizational regulations

CHAPTER 1

General Provisions

§ 1

1. These Organizational Regulations are established for Hanna Jasińska, conducting business under the name HCENTRUM HANNA JASIŃSKA, with a permanent place of business in Gdańsk (80-239), at 12/13 Leona Miszewskiego Street, NIP 5851132810.
2. HCENTRUM HANNA JASIŃSKA is a medical entity within the meaning of Article 4(1)(1) of the Act of 15 April 2011 on Medical Activity (“Act”), and is an entity performing medical activity within the meaning of Article 2(1)(5) of the Act (“Medical Entity”).
3. The Medical Entity operates in accordance with applicable laws, in particular on the basis of the provisions of the Act and the Act of 6 November 2008 on Patient Rights and the Patient Rights Ombudsman.

4. These Regulations specify:

a) the name of the Medical Entity;

b) the objectives and tasks of the Medical Entity;

c) the organizational structure of the medical facility;

d) the organization and tasks of individual units of the medical facility;

e) the method of managing organizational units and departments;

f) the type of medical activity and the scope of healthcare services provided;

g) the place where healthcare services are provided;

h) the course of the process of providing healthcare services and the organization of this process in the case of charging fees;

i) the conditions of cooperation with other entities performing medical activities in order to ensure proper diagnostics, treatment, care and rehabilitation of patients and continuity of the healthcare provision process;

j) the amount of fees for access to medical documentation determined in accordance with Article 28(4) of the Act of 6 November 2008 on Patient Rights and the Patient Rights Ombudsman;

k) the amount of fees for healthcare services and the reservation fee paid when booking an appointment;

l) the method of monitoring publicly accessible areas and rooms where healthcare services are provided.

CHAPTER 2

Name of the Medical Entity

§ 2

1. The Medical Entity operates under the name: HCENTRUM HANNA JASIŃSKA.

Purpose and Tasks

§ 3

1. The primary purpose and task of the Medical Entity is to provide healthcare services as defined in Article 2(1)(10) of the Act.
2. Other objectives of the Medical Entity include health promotion and conducting preventive and therapeutic activities in the field of dentistry.
3. Other tasks of the Medical Entity include:

a) providing patients with comprehensive diagnostics and continuity of treatment, with particular emphasis on oral diseases;

b) participation in activities promoting oral health;

c) performing other tasks resulting from separate regulations.

CHAPTER 3

Organizational Structure of the Medical Facility

§ 4

1. The Medical Entity conducts medical activity in a medical facility operating under the name HCENTRUM JASIŃSCY, located at 12/13 ks. Leona Miszewskiego Street, 80-239 Gdańsk (“Medical Facility”).
2. Within the Medical Facility, one organizational unit operates under the name HCentrum Jasińscy, within which two organizational departments have been established:
   1. dental clinic – providing healthcare services in the fields of dental surgery, orthodontics, periodontology, prosthodontics, pediatric dentistry, conservative dentistry with endodontics, radiology and imaging diagnostics;
   2. dental radiology unit – providing healthcare services in the field of radiology and imaging diagnostics.
3. The tasks of the organizational unit include:

a) providing paid healthcare services in the field of dentistry, including diagnostic, therapeutic and preventive services;

b) providing healthcare services to patients under separate agreements;

c) maintaining individual patient medical documentation in electronic or paper form;

d) issuing referrals to external facilities;

e) storing and providing access to individual patient medical documentation.

4. The organizational unit and its departments are managed by the Head of the Medical Facility, Hanna Jasińska.

CHAPTER 4

Type of Medical Activity and Scope and Place of Services

§ 5

1. The Medical Facility provides outpatient healthcare services.
2. The Medical Facility provides healthcare services in the field of:

a) dental surgery,

b) orthodontics,

c) periodontology,

d) prosthodontics,

e) pediatric dentistry,

f) conservative dentistry with endodontics,

g) radiology and imaging diagnostics,

h) physiotherapy.

3. Healthcare services are provided to:

a) individual patients on a paid basis according to the price list;

b) patients receiving services under separate agreements.

§ 6

The place where healthcare services are provided is: 12/13 ks. Leona Miszewskiego Street, 80-239 Gdańsk.

CHAPTER 5

The Course of the Process of Providing Healthcare Services and the Organization of the Process of Providing Healthcare Services in the Case of Charging Fees

§ 7

1. Appointments are made by telephone or in person at the Medical Facility. The patient may make an appointment personally or through third parties.
2. Registration staff provide the necessary information regarding access to healthcare services.
3. In the event of a change in the date or time of providing a healthcare service by the Medical Entity, the registration staff inform the patient thereof and agree on a new date and time for providing the healthcare service.
4. The patient may cancel an appointment in the manner specified in section 1 above.
5. All complaints and requests are submitted at the reception desk and forwarded to the Head of the Medical Facility, who considers them.

§ 8

1. A patient intending to use the healthcare services offered by the Medical Entity is scheduled for an appointment at the Medical Facility.
2. The number of patients admitted on a given day is variable and depends on the doctors’ work schedule.
3. A patient who reports pain in the oral cavity during registration is provided with healthcare services, where possible, on the day of reporting. The assessment of the scope of the service provided belongs to the attending doctor. Such a patient is admitted between other patients’ appointments in a manner that disrupts scheduled healthcare services as little as possible.

§ 9

Patients reporting to the clinic for the first time have individual medical documentation created in electronic form, and in cases indicated in the Regulation of the Minister of Health of 6 April 2020 on the types, scope and templates of medical documentation and the manner of its processing, also in paper form (“Patient Card”).

§ 10

1. Healthcare services are provided in accordance with the requirements of current medical knowledge by persons holding the required qualifications, confirmed by appropriate documents.
2. Persons providing healthcare services perform their duties using available methods and means of preventing, diagnosing and treating diseases, in accordance with the principles of professional ethics and with due diligence and respect for patients’ rights.
3. Healthcare services are provided using medical apparatus and equipment appropriate to the type of healthcare services provided, placed on the market and put into use in accordance with separate regulations.

§ 11

Healthcare services provided by the Medical Entity are provided against payment. The Medical Entity does not provide free healthcare services to persons insured by the National Health Fund.

CHAPTER 6

Conditions of Cooperation with Other Entities Performing Medical Activities

§ 12

1. In the process of providing healthcare services, the Medical Entity cooperates with other entities performing medical activities in order to ensure proper and comprehensive diagnostics, proper treatment of patients and continuity of proceedings.
2. Cooperation with other entities performing medical activities takes place with respect for applicable law, in particular with respect for patients’ rights.

CHAPTER 7

Fees for Providing Access to Medical Documentation

§ 13

1. Medical documentation kept by the Medical Entity is made available to entities indicated in Article 26(1)–(5) of the Act of 6 November 2008 on Patient Rights and the Patient Rights Ombudsman, in accordance with the rules specified in that provision.
2. Medical documentation is made available on the basis of a written, oral or electronically submitted request. In the request, the patient or a person authorized by the patient specifies the scope and form in which access to medical documentation is requested.
3. The Medical Entity makes medical documentation available:
   1. for inspection only,
   2. in the form of photocopies,
   3. in the form of extracts,
   4. in the form of certified photocopies,
   5. sent electronically to the e-mail address indicated by the patient,
   6. on an electronic data carrier,
   7. by issuing the original against confirmation of receipt and subject to return after use, at the request of public authorities or common courts, and also where delay in issuing the documentation could endanger the patient’s life or health.
4. Access to medical documentation for the first time is free of charge.
5. The fee for making medical documentation available again is:
   1. for one page of an extract or copy of medical documentation – PLN 14,
   2. for one page of a photocopy or printout of medical documentation – PLN 0.49,
   3. for making medical documentation available on an IT data carrier – PLN 2.80.
6. The fee referred to in section 5 includes value added tax, if the service is subject to such tax under separate regulations.

CHAPTER 8

Fees for Healthcare Services

§ 14

1. The fees for providing healthcare services at the Medical Facility are regulated in the price list available on the website: https://hcentrum.pl/cennik/.

CHAPTER 9

Reservation Fee

§ 15

1. In order to properly register a patient for an appointment at the Medical Entity, booking an appointment requires the patient to pay a reservation fee. The reservation fee is:

a) when booking a surgery room for 1 hour: PLN 150,

b) when booking a surgery room for 2 hours: PLN 280,

c) when booking a surgery room for 3 hours: PLN 400,

d) in the case of endodontic treatment without restoration: the minimum reservation fee is PLN 200; the final amount of the reservation fee is determined by the attending doctor,

e) in the case of surgical and implantological treatment: the minimum reservation fee is PLN 200; the final amount of the reservation fee is determined by the attending doctor,

f) in the case of prosthetic treatment and aesthetic dentistry: the minimum reservation fee is PLN 200; the final amount of the reservation fee is determined by the attending doctor,

g) in the case of orthodontic treatment: PLN 2,000; the final amount of the reservation fee is determined by the attending doctor,

h) in the case of an appointment during which an orthodontic treatment plan is presented: PLN 300.

2. The reservation fee must be paid by bank transfer to the following bank account number: 68 1090 1098 0000 0001 5018 5682. The transfer title should include the patient’s name and surname and the date of the appointment.
3. Payment of the reservation fee results in the effective reservation of the appointment.
4. The reservation fee must be paid no later than 4 business days before the scheduled appointment. If the reservation fee is not paid, the appointment will not be effectively reserved.
5. The reservation fee may be refunded if the cancellation is reported no later than 1 day before the appointment date or if the appointment is cancelled by the Medical Entity. The reservation fee is refunded within 7 business days from the date on which the appointment was to take place.
6. If the patient fails to attend the appointment or cancels it less than 1 day before the appointment date, the reservation fee is non-refundable.
7. If the patient attends the appointment, the reservation fee is credited towards payment for that appointment.
8. In individual cases, the attending doctor may decide that there is no obligation to pay a reservation fee in order to book an appointment.

CHAPTER 12

Method of Monitoring Publicly Accessible Areas and Rooms Where Healthcare Services Are Provided

§ 17

1. In order to ensure the safety of patients and employees and their property, the Medical Entity monitors publicly accessible areas by means of technical devices enabling image recording (“Monitoring”). Publicly accessible areas include:

a) the hall;

b) the reception area;

c) the exterior of the Medical Facility.

2. In order to ensure the proper course of the treatment process, after informing the patient about the use of technical devices enabling image recording and obtaining the patient’s consent, Monitoring is also used in doctors’ offices. Failure by the patient to consent to recording does not release the Medical Entity from the obligation to provide healthcare services.

3. Monitoring on the premises of the Medical Facility operates 24 hours a day.

4. Recordings obtained as a result of the use of Monitoring are processed only for the purposes specified above and stored for a period not longer than 3 months from the date of recording.

5. Monitoring is used with due regard to the need to respect the patient’s intimacy and dignity and their personal data, as well as in compliance with generally applicable law, in particular Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the General Data Protection Regulation.

CHAPTER 13

Entry into Force

§ 18

1. These Regulations enter into force on 14 April 2026.

2. On the same day, the Organizational Regulations dated 17 December 2025 cease to be in force.